April dates for your diary
Calendar snapshots
14th – Vaisakhi, Sikh and Hindu
This date marks the solar new year for both Hindus and Sikhs. It is also important to Sikhs as it commemorates the founding of the religion in 1699 under the tenth Sikh Guru, Guru Gobind Singh.
15th – Good Friday, Christian
Good Friday marks the start of the Easter weekend. It marks the crucifixion and death of Jesus Christ, the Christian messiah. It is observed with special church services.
18th – Easter Sunday, Christian
Following the crucifixion, Christians believe that Jesus rose again on Easter Sunday, ascending to heaven. This makes Easter one of the most important festivals of the year for Christians and it is marked with special church services, giving gifts and eating special food, especially chocolate.
April dates
| 3rd | Ramadan begins (Islam) |
| 14th | Vaisakhi (Sikh, Hindu) |
| 15th | Good Friday |
| 15th - 23rd | Passover - begins sunset of Friday, ends nightfall of Saturday; no work permitted 15-16 and 22-23. Work permitted on 17-21 with certain restrictions. (Judaism) |
| 17th | Easter Sunday (Christian) |
| 18th | Easter Monday (Christian) |
| 20th - 24th | National Stalking Awareness Week |
| 21st | First day of Ridván (Bahá’í) |
| 23rd | St George's Day |
| 25th - 1st | Lesbian Visibility Week |
| 29th | Ninth Day of Ridván (Bahá’í) |
| 29th | Laylat al-Qadr (Islam) |
Are you celebrating any festivals this month? Please get in touch and tell us all about it! Email nicole.kershaw@newham.gov.uk.
Keep up to date with all our latest news here and on social media – we are on Facebook, Twitter and LinkedIn.
European language industry shows steady growth, says survey
The results of the 2022 European Language Industry Survey are in. Launched in 2013 by the European Union of Associations of Translation Companies (EUATC), this year's survey aimed to get a picture of the industry’s response to the last 18 months of pandemic-related disruption.
The news was broadly good; business has remained buoyant following the initial lockdown. There has been less innovation than before the pandemic, possibly reflected by the anxiety many organisations feel about the future. However, market growth for the last financial year is expected to be similar to that pre-covid, demonstrating the resilience of the European language industry and the ever-present demand for international communication.
Read about the results in more detail here.
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March dates for your diary
Calendar snapshots
1st – Shrove Tuesday, Christian
Shrove Tuesday marks the last day before Christians’ 40 day fast for Lent. In the UK, we traditionally eat pancakes. In other countries, Mardi Gras (literally Fat Tuesday) is celebrated with street carnivals, music and excess.
14th – Nanakshahi, Sikh
The Nanakshahi calendar was only introduced in 2003, to fix most Sikh celebrations rather than have them change date each year. The calendar is named after Guru Nanak, the founder of Sikhism.
18th – Holi, Hindu
Holi is a lively Indian celebration that involves throwing coloured powder paint and water at each other. It is often celebrated on the full moon before the beginning of the Vernal Equinox, as per the Hindu calendar.
March calendar
| 1st | Intercalary Days (end) - Baha'l |
| Saint David's Day - Christian | |
| Shrove Tuesday - Christian | |
| Maha Shivaratri - Hindu | |
| International Wheelchair Day | |
| Zero Discrimination Day | |
| 2nd | Nineteen Day Fast begins - Baha'l |
| Ash Wednesday - Christian | |
| 3rd | World Hearing Day |
| 6th | Cheesefare Sunday - Orthodox Christian |
| 7th | Great Lent begins/Clean Monday - Orthodox Christian |
| 8th | International Women's Day |
| 13th | Sunday of Orthodoxy - Orthodox Christian |
| 14th | Nanakshahl (New Year) - Sikh |
| 15th | Lord's Evening Meal - Jehovah's Witness |
| 16th | Purim - Judaism |
| 17th | Saint Patricks' Day - Christian |
| Holika Dahan - Hindu | |
| Bank Holiday - Northern Ireland and ROI | |
| 18th | Holi - Hindu |
| Lailat al Bara'ah - Islam | |
| Global Recycling Day | |
| 19th | Hola Mohalla - Sikh |
| 20th | Spring Equinox |
| Ostara/Mabon - Wicca/Pagan | |
| International Day of Happiness | |
| 21st | Naw-Ruz (New Year) - Baha'l |
| Norooz (New Year) - Persian/Zoroastrian | |
| International Day for the Elimination of Racial Discrimination | |
| World Down Syndrome Day | |
| 25th | The Annunciation of the Virgin Mary - Christian |
| Annunciation to the Theotokos - Orthodox Christian | |
| Internationnal Day of Remembrance of the Victims of Slavery and the Transatlantic Slave Trade | |
| 26th | Khordad Sal (Birth of Prophet Zarathushtra) - Zoroastrian |
| 27th | Mothering Sunday |
| British Summer Time begins | |
| 30th | World Bipolar Day |
| 31st | International Transgender Day of Visibility |
Are you celebrating any festivals this month? Please get in touch and tell us all about it! Email nicole.kershaw@newham.gov.uk.
Keep up to date with all our latest news here and on social media – we are on Facebook, Twitter and LinkedIn.
Groundbreaking MRI shows benefits of medical translation
A £1.2m investment by the University of Aberdeen underlines the importance of communicating to patients in their own language.
A new MRI scanner at the university can now give patients information and instructions in 17 different languages, including the rare Scots language of Doric. In addition to the importance of giving medical information clearly, the move is also in recognition of the comfort that good communication can bring patients.
Simon Gall, public engagement officer with the Institute, says: “My grandmother, a Doric speaker who has dementia, struggles now with communication in English, but when … medical professionals use Scots, she is much more responsive.”
At TLS, we always use qualified interpreters, many of whom have specialist health skills and experience. If you would like to know more, get in touch.
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No more exam halls: TLS remote examinations
The Ministry of Defence is just one customer using examination services developed by TLS, which we tailor to each organisation’s requirements.
Working across 70 languages, we remotely assess candidates at all levels of ability, from anywhere in the world with an internet connection. For the MoD, this has proven invaluable to their ‘boots on the ground’, who cannot easily fly home for exams.
Covid lockdown also meant that many educational institutions were unable to sit students together in exam halls. Our remote examination services have allowed the University of West London and the International School of Music to keep examining students throughout, too. Due to the success of these, the university has made the remote assessment a permanent fixture.
Find out more about our examination services.
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February dates for your diary
Calendar snapshots
1st February: Chinese New Year
This huge celebration is also known as Spring Festival and, as Chinese people return home to see family, creates one of the biggest movements of people worldwide. Celebrations include sweeping out the home, giving gifts of money in traditional red envelopes, putting up traditional paper decorations and eating special foods.
5th February: Vasant Panchami
This festival also welcomes spring and kicks off preparations for Holi, another Indian celebration. Hindus and Jains pray to Goddess Saraswati and many dress in yellow to symbolise the new beginnings of the season.
27th February: Meatfare Sunday
For Orthodox Christians, this date is the last opportunity to eat meat before Lent begins, and many will fast until Easter. Celebrations on this day tend to involve getting together with family and feasting on meat, in preparation for the forty days of privation ahead.
February calendar
| 1st | Chinese New Year – Confucian, Daoist, Buddhist |
| Imbolc – Lughnassadh – Wicca/Pagan | |
| World Hijab Day | |
| World Interfaith Harmony Week begins | |
| 2nd | Candlemas (Presentation of Christ in the Temple) – Christian |
| 3rd | Setsubun-sai – Shinto |
| 4th | World Cancer Day |
| 5th | Vasant Panchami – Hindu |
| 6th | Zacchaeus Sunday – Orthodox Christian |
| Time to Talk Day | |
| 7th | UK Race Equality Week begins |
| 8th | Safer Internet Day |
| 11th | International Day of Women and Girls in Science |
| World Day of the Sick | |
| 12th | Red Hand Day for Child Soldiers |
| 13th | Triodion begins – Orthodox Christian |
| Autism Sunday | |
| 14th | Saint Valentine’s Day |
| 15th | Parinirvana Day/Nirvana Day – Buddhist |
| International Childhood Cancer Day | |
| 16th | Magha Puja (Sangha Day) – Buddhist |
| 17th | World Human Spirit Day |
| 20th | Sunday of the Prodigal Son – Orthodox Christian |
| World Day of Social Justice | |
| 25th | Intercalary Days begin – Baha’i |
| International stand up to Bullying Day | |
| 27th | Meatfare Sunday – Orthodox Christian |
| 28th | Lailat al Miraj – Islam |
Are you celebrating any festivals this month? Please get in touch and tell us all about it! Email nicole.kershaw@newham.gov.uk.
Keep up to date with all our latest news here and on social media – we are on Facebook, Twitter and LinkedIn.
Celebrations around the world: Lailat al Miraj, 28th February
TLS delves deeper into the festivals and events celebrated by different cultures around the world. This month we look at Lailat al Miraj on 28th February.
What: Lailat al Miraj is one of Islam’s most important dates, as it marks the Prophet Mohammed’s ascension into heaven.
Where: It is celebrated by Muslims across the world, both in mosques and family homes.
Why: The story of Lailat al Miraj begins in Mecca, where the Prophet was visited by two archangels. The angels gave the Prophet a winged animal called a Buraq, which he then rode from Mecca to the ‘farthest mosque’, Al Aqsa in Jerusalem. The Prophet ascended to heaven where he met all the previous prophets and joined them in prayer. Eventually he met God, who passed down the special instructions for Muslims to pray five times daily, known as ‘Salat’.
How: Celebrations are held in mosques or at home, where people make special additions to their night-time prayers. Parents also recite the story to their children.
Are you celebrating Leilat al Miraj? Please get in touch and tell us all about it! Email nicole.kershaw@newham.gov.uk
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British Sign Language bill receives government support
A Labour MP has received cross-party backing for a bill that would make British Sign Language (BSL) an officially recognised language. This would compel the government and public bodies to follow new guidance on BSL support for service users. The bill would also call for a British Sign Language Council to be set up, to promote the use of the language.
The bill must now go to committee stage, but its support from across the political spectrum in the Commons will give it a considerable advantage.
If you have a service user who needs BSL support, please call 020 3373 4000 to arrange a booking pr contact us on languageshop@newham.gov.uk
Keep up to date with all our latest news here and on social media – we are on Facebook, Twitter and LinkedIn.
Translation of Covid-19 information essential to public health, say health campaigners
In Australia, a recent move to more home testing for Covid-19 has once again highlighted the importance of translating health information into community languages.
Health campaigners have asked the Australian government to provide information to those without English on why they should test, how to test and what to do with the results.
In the US, local government bodies have also come in for criticism for a series of poor translations of Covid-19 related public health information. The Biden administration has released information on home testing in the country’s leading languages of English, Spanish and Mandarin, but campaigners fear this still leaves many without access to vital information.
The Australian campaign has asked for images on how to test to be included in instructions. In the UK, NHS home testing kits already provide pictograms, so that anyone with limited English and literacy is able to conduct the tests. Translations of the information are also available in many community languages online here.
If your service users need information provided in their own language by a qualified translator, please get in touch.
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Customer survey results give TLS a glowing report
It has been another year of rapid change and growth for TLS. We continue to meet the challenges of the global pandemic, building on our remote services and refining our processes so that we can provide you with a seamless, high-quality service, whatever the changing circumstances.
With our customer survey launched late last year, we were keen to find out how the changes we have been making are going down with you, our customers.
The headline news from the results is that our remote (telephone and video) interpreting services are increasingly popular, with 87% of customers having used them. What is more, they are even more well-received: 89% of respondents said that they found the booking process easy or very easy (up from 85% in 2020), and 88% reported that the language support they received was of high or very high quality (up from 80%). Nothing makes us happier than word of mouth recommendations, and these were up too: 98% would recommend our remote services to a colleague or friend, compared to 97% in 2020.
Overall, satisfaction with TLS support staff was very high too, with 97% reporting that the team was friendly and polite, and 96% saying the support they provided was excellent or good.
We are delighted with these results and look forward to building on the successes of last year.
If you would like to know more about the results of our customer survey or have any other feedback, please contact Nicole Kershaw by emailing nicole.kershaw@newham.gov.uk
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