TLS in partnership with Redbridge Council to provide on-demand BSL service

TLS in partnership with Redbridge Council to provide on-demand BSL service

We are delighted to have worked with Redbridge Council and Sign Solutions to launch a brand new on-demand BSL video service for their residents.

When Deaf residents contact the council, they can now have the conversation interpreted live on video via a BSL interpreter, giving them agency and control over the communication. 

A Deaf Redbridge resident said: “I don’t want to rely on my husband to communicate and make phone calls for me. I find it really stressful. The new system is perfect because if I want to phone or come in and speak to someone on reception, I can go into a room and get an interpreter on a video call.” 

Speak to your account manager if you think video interpreting would be useful for your service users.