The Language Shop (tls) charity case study: Carers First

Carers First works directly with and for carers, providing personalised information and tailored support in the way that suits them, helping them find balance and to live their lives to the fullest.

The Language Shop (tls) has been working with charity Carers First since 2017. We provide interpreters who have experience in dealing with a full range of complex situations 24/7/365 face-to-face or remotely, which is vital for the charity and their clients.

Renée Lindsay, Team Lead, Carers First, says:

“The Language Shop (tls) has been a key service which we have collaborated with regularly to provide support to carers by removing any barriers to communication.

“They are incredibly accessible and easy to use, with interpreters that can provide support on-demand, on the phone or in person. tls has provided a service that is invaluable to us and we cannot recommend them enough.”

tls shares the same values as charities like Carers First and works with some of the UK’s largest third sector organisations to meet the language needs of their clients.