COVID vaccines for TLS interpreters
Defence on the frontline
Many of our customers work in local authorities or NHS trusts in London. During the current pandemic, it is vital our staff and customers remain safe. At the beginning of January our interpreters were classified as key workers and within four days all 400+ of our London based team were offered the coronavirus vaccine by our NHS partners. Our sincere thanks to them.
TLS continues to innovate during lockdown
Essential data for the NHS
Because lockdown restrictions around COVID are preventing us from issuing essential paperwork manually, tls has created a digital timesheet for our professional clients. We can ensure it is delivered directly to the doctor, social worker or physiotherapist, and doesn’t get lost in the admin system. It also asks for feedback on the service they have received with tls's telephone and online services, allowing us to collect a much wider range of feedback direct from professionals. This not only provides greater insight into how we can improve our services to customers, but also offers invaluable help to the NHS in its evaluation of new technology to deliver services during the pandemic, a key objective for the NHS this year.