Meet The Team: Jacky Ashton, Service Coordinator

Every month, we introduce you to one of The Language Shop team. This month, meet Jacky Ashton, the Service Coordinator for The Language Shop's on-demand team. Find out more about her official title and personal garden bar!

What’s been your favourite project at TLS? 

Being part of the on-demand team since June 2020 when it was a team of five. This has now grown to a team of nine.

What’s been the biggest challenge? 

Dealing with the old phone system - most days it was a challenge doing conference calls. It would often take a while to get all parties connected. Thankfully after a lot of hard work from TLS directors and other staff members, this has now been changed and calls run much more smoothly!

If you didn’t do your current job, what would you like to do? 

Work in a wedding dress shop or to be a wedding planner.

Tell us something interesting about you 

I have a title! It’s Lady Jacqueline Ashton. My husband purchased a title for us both a few years back. We own a very small plot of land in Scotland. It’s about the size of a carpet tile! The certificate that came with the title does say we can change our names on passports etc. to Lady/Lord and maybe get free upgrades on flights etc. We’ve not tried this out yet though. However it does not allow us entry to the House of Lords, nor is it transferrable to our children.

I also love the colour pink. When we moved to our house, my husband built me my own garden bar, which is called Jax Quarry Bar, as our address is on Quarry Road.

If you could meet anyone, living or dead, who would it be and why? 

It has to be Princess Diana, just to tell her what an amazing human being she was and to ask for her thoughts on the current world situation.

What are your ambitions for the coming year?  

Work wise to carry on providing excellent customer service for TLS. Leisure wise to sign up for dance lessons with my husband.

Say hello to Jacky on The Language Shop’s social media – we are on FacebookTwitter and LinkedInKeep up to date with all our latest news here.

Meet the Team: Peta Moore, TLS Service Coordinator

Every month we like to give you an insight into a member of the tls team. We recently sat down with our Service Coordinator, Peta Moore, to discuss hidden talents in music, karate and car mechanics, and a love of horror films.

What do you do for tls?
I joined tls in June 2018 as part of the Quality Assurance team for the MOJ (Ministry of Justice) side of the business. As of January 2021, I moved over to the ops team. I am also part of the ‘fun squad’, we take turns to create quizzes, riddles and other fun team activities for our weekly team meetings.

What’s been your favourite project at tls?
Before I changed teams I was involved in a recruitment drive for new assessors up and down the country for the QA team. That was fun as I had never done recruitment before, I learnt so much.

What’s been the biggest challenge?
Honestly – COVID. So much changed in such a short space of time, both at work and at home, but it’s all become second nature now. I love a challenge though so I adapted quickly.

If you didn’t do your current job, what would you like to do?
My dream as a teenager was to join the Royal Marines Band Service as a drummer/bugler. I auditioned when I was 18 but was unsuccessful at the time. Apart from that – I reckon I would be a mechanic.

Tell us something interesting about you
I am a black belt 2nd dan in Shotokan Karate and have been training since I was eight. I can play guitar, drums, bass guitar, piano, bugle and military snare drum. I have recently joined Dagenham and Redbridge Women’s football team as a goalkeeper. I am also a qualified car mechanic.

If you could meet anyone, living or dead, who would it be and why?
Wes Craven. A weird one but I am a huge horror fan and I’ve always wanted to write my own stories. He was known as the ‘Master of Horror’ as the creator of franchises such as Nightmare on Elm Street and Scream, so I would have loved to get some writing/creative tips from him!

What are your ambitions for the rest of 2021?
I have grown so much as a person since January 2020 – I think I would like to continue on this path of self-discovery and find myself again.

Say hello to Peta on social media - we are on Facebook, Twitter and LinkedIn. Keep up to date with all our latest news here.