TLS scores top marks for customer service

Customer feedback is so important to our team and we are delighted to report that in the last three months our customers who include public sector organisations, charities and businesses, have rated 99% of interpreter appointments booked with us as ‘Excellent’ or ‘Good’. They also reported that our interpreters were on time for 98% of appointments and 99.5% of customers fed back that appointments were ‘easy to arrange’.

Our customers can choose from three service levels of interpreting; face-to-face, video and telephone, which can be provided as a scheduled or on- demand service and our qualified interpreters have over 250 languages between them! Our rigorous recruitment procedure guarantees customers always receive qualified and experienced linguists for every booking.

If you are interested in working with one of the UK’s leading interpretation and translation service suppliers, that always puts its customers first, get in touch, we’d love to work with you.