The Linguist’s Story – August

Every month, we get to know a bit more about one of our linguists. This month, we introduce you to Wazhma Naveed, an interpreter working in Pashto.

Tell us about the work you do for TLS.

I work as an interpreter at The Language Shop, where I provide interpreting services for clients in various settings such as medical appointments and business meetings. My role is crucial in facilitating effective communication between individuals who speak different languages.

What’s been your favourite project at TLS?

My favourite project was interpreting for a social worker who was helping a refugee family navigate the complex process of resettlement in a new country. It was incredibly rewarding to be able to assist in such a meaningful and impactful way, bridging the language barrier and ensuring they received the support they needed.

What has been your biggest challenge?

My biggest challenge is interpreting during crises. During these situations, emotions run high and the pressure to accurately convey information is intense. For example, I had to interpret for a family facing eviction due to a misunderstanding with their landlord. It was challenging to remain calm and focused while translating such sensitive and urgent information. However, I was able to successfully help them negotiate a resolution with their landlord and avoid being displaced from their home. It requires quick thinking and a strong ability to remain calm under stress.

Can you tell us about a time your work has made a difference to someone’s life?

One particular instance that stands out is when I assisted a non-English-speaking patient at a hospital navigate through their treatment options and understand their diagnosis. It was rewarding to see the relief on their faces when they were able to fully comprehend the information being shared with them. My work not only helped alleviate their anxiety but also empowered them to make informed decisions about their health.

Tell us something interesting about you.

I love gardening and planting flowers. My garden is a display of my creativity and love for nature, and I find it to be a therapeutic escape from the stresses of everyday life. In my garden, I grow a variety of flowers and herbs, experimenting with different colours and scents to create a peaceful and beautiful space. Gardening allows me to connect with nature and unwind after a long day, bringing me a sense of joy and fulfilment.