The Language Shop (tls) has specialist expertise and experience of working with public sector organisations and charities in the following sectors:

NHSLocal AuthoritiesCharitiesSchoolsGovernment


The Language Shop (tls) is the sole provider of language services to NHS Trusts and Clinical Commissioning Groups across the UK. We are a named supplier on several UK contract framework agreements.

Local Authorities

The Language Shop (tls) is an employee mutual part-owned by the London Borough of Newham Council. As the sole provider of language services to Local Authorities across the UK specialising in areas such as child support services, refugee centres and housing services, our work has a significant impact on the lives of our service users.


As a non-profit ethically-driven employee mutual, The Language Shop (tls) shares the values of the charities we work with including some of the UK’s biggest third sector organisations. Our interpreters draw on their experience in difficult NHS and Local Authority settings to support a range of organisations, including those working in immigration and refuge, homelessness and poverty.

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The Language Shop (tls) has more than 30 years of experience of working with primary and secondary schools to ensure language is never a barrier to success and achievement. Services include:

Face-to-face interpreting for parents evenings, disciplinary hearings, SEN assessments, school trips, Ofsted inspections and other scheduled meetings/events
24/7/365 on-demand remote telephone interpreting sessions connected within 5 minutes
Translation of documents such as consent forms and safeguarding policies to support with Ofsted compliance
British Sign Language interpreting
Option to work with same interpreter for continuity
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Government agencies such as the Ministry of Defence, Ministry of Justice and Foreign Commonwealth Office trust The Language Shop (tls) to provide language contract quality assurance and examinations & assessments.

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