TLS continues to innovate during lockdown

Essential data for the NHS

Because restrictions around COVID are preventing us from issuing essential paperwork manually, tls has created a digital timesheet for our professional clients. We can ensure it is delivered directly to the doctor, social worker or physiotherapist, and doesn’t get lost in the admin system. It also asks for feedback on the service they have received with tls's telephone and online services, allowing us to collect a much wider range of feedback direct from professionals. This not only provides greater insight into how we can improve our services to customers, but also offers invaluable help to the NHS in its evaluation of new technology to deliver services during the pandemic, a key objective for the NHS this year.